Here are some Frequently Asked Questions concerning SIMA products and services, with our answers.

1.  How do I request that a feature be added to a SIMA product?

We encourage you to contact SIMA Technical Support (phone 703-569-1270).

2.  Where can I find out if I am running the latest version of my SIMA software?

On the top level menu on the main title screen, click About; in the window that opens, you will see the version number of your software. Then look at our Updates page to see if you are running the latest released version of that software. If not, please contact SIMA Technical Support (phone 703-569-1270).

3.  Why doesn't your Website provide prices of SIMA software?

We consider prices to be proprietary information that should not be disclosed to our competition. We work closely with our librarian customers in helping them choose the most cost-effective product options for their particular library needs. SIMA software is feature-rich and extremely easy to use, and you will be surprised to discover how inexpensive SIMA software is compared to the competition. 

4.  What is the quickest way to get a priced proposal for SIMA software?

As explained on our How to Acquire page, please call us at 703-569-0993. The reason is that we need to understand your library's requirements and help you determine which software and which options are best able to meet those needs. The telephone conversation will not take long, and then we will prepare and email a priced proposal to you without delay. If you prefer, you may send us an email, but please provide us with details about your library (e.g., number of catalog and serials titles, number of library branches involved, current automation programs being used, whether or not the desired system will be networked, whether or not you want Internet access to your library program and how many library staffers will need concurrent editing rights).